Hillcrest Nutrition
Hillcrest Nutrition Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you visit https://wildernesswrist.world/ (the "Site") or place an order for Slim Coffee Booster.
This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Data Controller: Hillcrest Nutrition Ltd
47 Blenheim Terrace, London, NW8 0EH, United Kingdom
Company No. / VAT: 14728391
Email: info@wildernesswrist.world
Telephone: +44 20 7946 0812
2. Data we collect
2.1 Information you provide directly
- Order information: full name, telephone number, delivery address, quantity selected, and payment method preference (collected when you submit the order form).
- Contact form submissions: name, email address, subject, and message content.
- Consent records: a record of the consent you gave when submitting a form, including the date and time.
2.2 Information collected automatically
- Technical data: IP address, browser type and version, operating system, referring URL, pages visited, and time spent on each page.
- Cookie data: cookie identifiers and preferences as described in our Cookie Policy.
- UTM and advertising parameters: utm_source, utm_medium, utm_campaign, and gclid values passed via URL query strings, used to attribute marketing traffic.
3. Legal bases for processing
| Purpose | Legal basis (UK GDPR Art. 6) |
|---|---|
| Processing your order and arranging delivery | Art. 6(1)(b) - performance of a contract |
| Responding to contact form enquiries | Art. 6(1)(b) - steps prior to entering a contract; or Art. 6(1)(f) - legitimate interests |
| Analytics cookies (site usage analysis) | Art. 6(1)(a) - consent |
| Marketing/advertising cookies | Art. 6(1)(a) - consent |
| Essential cookies and security | Art. 6(1)(f) - legitimate interests (secure and functional website operation) |
| Compliance with legal obligations | Art. 6(1)(c) - legal obligation |
| Keeping records of consent | Art. 6(1)(c) - legal obligation (accountability under UK GDPR Art. 5(2)) |
4. How we use your data
- To process and fulfil your order for Slim Coffee Booster and communicate order status.
- To respond to enquiries submitted via the contact form.
- To analyse how visitors use our Site (where analytics consent is given) in order to improve content and user experience.
- To serve relevant advertising (where marketing consent is given).
- To comply with our legal obligations, including tax and accounting requirements.
- To maintain records of consent for regulatory accountability purposes.
5. Cookies and tracking technologies
We use cookies and similar technologies. We implement Google Consent Mode v2 to ensure that advertising and analytics tools respect your consent choices before any tracking occurs. For full details of the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.
6. Sharing your data
We do not sell your personal data. We may share it with:
- Delivery and fulfilment partners: to arrange shipping of your order to your address.
- Payment processors: where applicable, to process transactions securely.
- Analytics providers (Google Analytics): only if you have consented to analytics cookies. Data is processed under Google's data processing terms.
- Advertising platforms: only if you have consented to marketing cookies.
- Legal and regulatory authorities: where required by law or to protect our legal rights.
Where processors are based outside the UK, we ensure appropriate safeguards are in place (e.g. UK adequacy regulations, Standard Contractual Clauses, or equivalent mechanisms).
7. Retention periods
| Data category | Retention period |
|---|---|
| Order records | 7 years (Companies Act 2006 / HMRC requirements) |
| Contact form enquiries | 3 years from last contact |
| Consent records | 3 years from the date of consent |
| Analytics data (aggregated) | 26 months (Google Analytics default) |
| Technical / server logs | 90 days |
8. Your rights under UK GDPR
You have the following rights in relation to your personal data. To exercise any of them, contact us at info@wildernesswrist.world:
- Right of access (Art. 15): to request a copy of the personal data we hold about you.
- Right to rectification (Art. 16): to correct inaccurate or incomplete data.
- Right to erasure (Art. 17): to request deletion of your data where no overriding legal basis exists for its retention.
- Right to restriction of processing (Art. 18): to limit how we use your data in certain circumstances.
- Right to data portability (Art. 20): to receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object (Art. 21): to object to processing based on legitimate interests.
- Rights related to automated decision-making (Art. 22): we do not make solely automated decisions with legal or significant effects.
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
We will respond to requests within one calendar month. We may need to verify your identity before fulfilling a request.
9. Right to lodge a complaint
If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority:
- Website: ico.org.uk
- Helpline: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
We would, however, appreciate the opportunity to address your concern before you contact the ICO, so please contact us first.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure. Our Site is served over HTTPS. Access to personal data is restricted to authorised personnel only.
11. Children
Our Site and products are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has submitted data to us, please contact us so we can delete it promptly.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via a notice on our Site. Continued use of the Site after a change constitutes acceptance of the updated policy.
13. Contact us
For any data protection enquiries:
Hillcrest Nutrition Ltd · 47 Blenheim Terrace, London, NW8 0EH
Email: info@wildernesswrist.world
Tel: +44 20 7946 0812